How do I fix error code HC on a Samsung washers?

1. undefined: 1. Check the heater connections and wiring for short circuits or disconnections 2. undefined: 2. Check the temperature sensor for proper contact and readings 3. undefined: 3. Check if water is frozen in the tub causing the water level sensor to operate without water 4. undefined: 4. Verify the heater is properly seated in its bracket 5. undefined: 5. If the heater has no error, check for a PBA relay malfunction 6. undefined: 6. Replace the heater if it is short-circuited or has a disconnection

Samsung Washers2024–present

Error Code HC

The washer's heating element is malfunctioning or overheating

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: HC

What This Means

Washing heater is short-circuited or has a wire disconnected; Washing heater in the tub has a contact error; Temperature sensor fault; Water level sensor operates without water due to freezing; Temperature sensor detects 100-150°C (overheating protection triggered); Heater engagement fault — heater is out of place; PBA relay malfunction

What actually causes this:

The heating element has burned out or come loose from its bracket

First Thing to Check

Unplug the washer immediately — an overheating washer should not be used until serviced

Parts Involved

Washing HeaterTemperature SensorWater Level SensorMain PBA

How to Fix

1
1. Check the heater connections and wiring for short circuits or disconnections
2
2. Check the temperature sensor for proper contact and readings
3
3. Check if water is frozen in the tub causing the water level sensor to operate without water
4
4. Verify the heater is properly seated in its bracket
5
5. If the heater has no error, check for a PBA relay malfunction
6
6. Replace the heater if it is short-circuited or has a disconnection