How do I fix error code HE on a Samsung washers?

1. undefined: 1. Check the heater wiring connections and look for short circuits or disconnected wires 2. undefined: 2. Check the temperature sensor reading — if detecting 100-150 degrees C, the safety shutoff has activated 3. undefined: 3. Check if the heater is properly engaged in its bracket 4. undefined: 4. Check if the water level sensor is operating correctly — frozen water can cause false readings 5. undefined: 5. If the heater has no error, this occurs because of a PBA relay malfunction — replace PBA

Samsung Washers2024–present

Error Code HE

Q: What does error code HE mean on a Samsung washers?

The water heating element has a problem or has overheated Washing heater is short-circuited or has a wire disconnected; Washing heater in the tub has a contact error; Temperature sensor fault; Water level sensor operates without water due to freezing; Temperature sensor detects 100-150 degrees C causing safety shutdown; Heater engagement fault — heater is out of place; PBA relay malfunction

The water heating element has a problem or has overheated

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: HE

What This Means

Washing heater is short-circuited or has a wire disconnected; Washing heater in the tub has a contact error; Temperature sensor fault; Water level sensor operates without water due to freezing; Temperature sensor detects 100-150 degrees C causing safety shutdown; Heater engagement fault — heater is out of place; PBA relay malfunction

What actually causes this:

The heater element has failed or is not seated properly in its bracket

First Thing to Check

Turn off the washer and unplug it — let it cool down completely before calling for service

Parts Involved

Washing HeaterTemperature SensorWater Level SensorMain PBA

How to Fix

1
1. Check the heater wiring connections and look for short circuits or disconnected wires
2
2. Check the temperature sensor reading — if detecting 100-150 degrees C, the safety shutoff has activated
3
3. Check if the heater is properly engaged in its bracket
4
4. Check if the water level sensor is operating correctly — frozen water can cause false readings
5
5. If the heater has no error, this occurs because of a PBA relay malfunction — replace PBA