How do I fix error code HE1 on a Samsung washers?

1. undefined: 1. Check the heater wiring connections for short circuits or disconnected wires 2. undefined: 2. Check the temperature sensor reading 3. undefined: 3. Check if the water level sensor is operating correctly 4. undefined: 4. If the heater has no error, this occurs because of a PBA relay malfunction — replace PBA

Samsung Washers2024–present

Error Code HE1

Q: What does error code HE1 mean on a Samsung washers?

The water heating element has a problem or has overheated Washing heater is short-circuited or has a wire disconnected; Temperature sensor fault or contact error; Water level sensor operates without water due to freezing; Temperature sensor detects 100-150 degrees C causing safety shutdown; PBA relay malfunction

The water heating element has a problem or has overheated

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: HE1

What This Means

Washing heater is short-circuited or has a wire disconnected; Temperature sensor fault or contact error; Water level sensor operates without water due to freezing; Temperature sensor detects 100-150 degrees C causing safety shutdown; PBA relay malfunction

What actually causes this:

The heater element has failed or a safety shutdown was triggered by an overheating condition

First Thing to Check

Turn off the washer and unplug it — let it cool down completely before calling for service

Parts Involved

Washing HeaterTemperature SensorWater Level SensorMain PBA

How to Fix

1
1. Check the heater wiring connections for short circuits or disconnected wires
2
2. Check the temperature sensor reading
3
3. Check if the water level sensor is operating correctly
4
4. If the heater has no error, this occurs because of a PBA relay malfunction — replace PBA