How do I fix error code UB on a Samsung washers?

1. undefined: 1. Check the laundry type and check if the laundry load is unbalanced 2. undefined: 2. Make sure to check if there is any laundry that absorbs a lot of water even if its volume is small 3. undefined: 3. Redistribute the laundry evenly in the tub 4. undefined: 4. Explain the problem to the customer comprehensively if necessary 5. undefined: 5. Verify the washer is level on the floor

Samsung Washers2024–present

Error Code UB

Q: What does error code UB mean on a Samsung washers?

The laundry inside the washer is bunched up on one side Laundry is unevenly distributed in the tub; Laundry absorbs a lot of water even if its volume is small; Single heavy item causing imbalance; Too few items in the washer

The laundry inside the washer is bunched up on one side

Moderate

Address soon - your appliance may not work properly

Also displayed as: UB

What This Means

Laundry is unevenly distributed in the tub; Laundry absorbs a lot of water even if its volume is small; Single heavy item causing imbalance; Too few items in the washer

What actually causes this:

The clothes shifted to one side of the tub during washing, usually with bulky items like blankets

First Thing to Check

Open the lid and rearrange the clothes so they are spread evenly around the tub, then restart

Parts Involved

TubSuspension System

How to Fix

1
1. Check the laundry type and check if the laundry load is unbalanced
2
2. Make sure to check if there is any laundry that absorbs a lot of water even if its volume is small
3
3. Redistribute the laundry evenly in the tub
4
4. Explain the problem to the customer comprehensively if necessary
5
5. Verify the washer is level on the floor