Error Code UE
The laundry load is off-balance and the washer cannot spin safely
Moderate
Address soon - your appliance may not work properly
Also displayed as: UE
What This Means
Laundry is unevenly distributed in the drum; Laundry that absorbs a lot of water is present even if its volume is small; Load is too small to balance during spin
What actually causes this:
A heavy item like a towel or blanket bunched up on one side of the drum
First Thing to Check
Open the lid and rearrange the clothes so they are spread evenly around the drum
How to Fix
- 1
1. Check the laundry type and check if the laundry load is unbalanced
- 2
2. Make sure to check if there is any laundry that absorbs a lot of water even if its volume is small
- 3
3. Explain the problem to the customer and redistribute the laundry comprehensively if necessary
- 4
4. Find the reason for the unbalance and solve it as directed in the user manual
This Error Applies To
Samsung WA45H7000A Series Washers (2024) (2024–present)
Related Error Codes
The washer cannot detect the correct water level inside the tub
The washer's motor cannot spin properly
The washer's vibration sensor has a data reading error
The washer's WiFi module has lost connection to the main board
The washer's display module has lost connection to the main board
The washer's main computer has malfunctioned
The washer's main computer has malfunctioned
The washer's main computer has malfunctioned