Samsung Washers2024–present

Error Code dC2

The washer door is stuck locked and cannot open

Moderate

Address soon - your appliance may not work properly

Also displayed as: dC2

What This Means

Door lock switch unit is not inserted; Door lock switch unit is damaged; Wire is disconnected; Door lock switch unit is defective; Main PCB is defective

What actually causes this:

The door lock mechanism has jammed in the locked position or the unlock circuit has failed

First Thing to Check

Unplug the washer for 5 minutes, then plug it back in and try to open the lid

Parts Involved

Door Lock Switch UnitMain PBA

How to Fix

  1. 1

    1. Check whether the door lock switch unit is inserted

  2. 2

    2. Check whether the door lock switch unit is damaged

  3. 3

    3. Check the disconnection of the wire

  4. 4

    4. Check the resistance for Lock motor (black-brown wire) — should be 33 to 46 ohms between terminals

  5. 5

    5. Check the resistance for Lock contact (white-red wire) — should be approximately 0.2 ohms between terminals

  6. 6

    6. Check the resistance for Unlock contact (white-blue wire) — should be approximately 0.2 ohms between terminals

  7. 7

    7. Check the Door Lock and Unlock state

  8. 8

    8. If the door lock switch unit is defective, replace it

  9. 9

    9. If the main PCB is defective, replace it

This Error Applies To

Samsung WA45T3200AW Series Washers (2024) (2024–present)

Service manual exact match: WA45T3200AW/A4

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