How do I fix error code HC on a Samsung washers?

1. undefined: 1. Check connection between wire and heater 2. undefined: 2. If wash heater faulty, replace it (Type 1) 3. undefined: 3. If heater OK, replace wash-thermistor (Type 2) 4. undefined: 4. Check water level sensor if frozen conditions

Samsung Washers2024–present

Error Code HC

The washer's heating element has a problem or is overheating.

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: HC / HC1 / HC2

What This Means

Washing heater short-circuited or wire disconnected; Heater contact error; Temperature sensor fault; Water frozen causing water level sensor to operate without water; PBA relay malfunction; Drying heater short-circuited

What actually causes this:

Often a faulty temperature sensor or a loose wire at the heater connection, sometimes triggered in freezing conditions.

First Thing to Check

Unplug the washer, wait one minute, plug it back in, and try again.

Parts Involved

Washing HeaterThermistorMain PBA

How to Fix

1
1. Check connection between wire and heater
2
2. If wash heater faulty, replace it (Type 1)
3
3. If heater OK, replace wash-thermistor (Type 2)
4
4. Check water level sensor if frozen conditions

This Error Applies To

Samsung WA50B5100A Series Washers (2024) (2024–present)

Service manual exact match: WA50B5100AV/UWService manual exact match: WA50B5100AW/UWService manual exact match: WA50B5100AVService manual exact match: WA50B5100AWService manual exact match: WA49B5105AVService manual exact match: WA49B5105AWService manual exact match: WA49B5105AV/WService manual exact match: WA49B5105AW/W