Samsung Washers2018–present

Error Code AC

The washer's control panels can't talk to each other

Moderate

Address soon - your appliance may not work properly

Also displayed as: AC

What This Means

Connector connections between sub and main PBAs are incorrect or loose; Sub PBA has faulty soldering; Sub PBA is short-circuited because of moisture; Incorrect wire connections between sub and main PBAs; Main PBA communication circuit is faulty

What actually causes this:

A wire connector between the control boards came loose, or moisture got into the electronics

First Thing to Check

Unplug the washer for 5 minutes, then plug it back in — if the error returns, it needs service

Parts Involved

Sub PBAMain PBAWire Harness

How to Fix

  1. 1

    1. Check the wire terminal and connections between the sub and main PBAs carefully — check for disconnected wires

  2. 2

    2. Check for incorrect or loose connections

  3. 3

    3. Remove the sub PBA C/Panel and check for any faulty soldering

  4. 4

    4. Check whether the sub PBA is short-circuited because of moisture

  5. 5

    5. If the main PBA communication circuit is faulty, replace it

This Error Applies To

Samsung WA50M7450A Series Washers (2018) (2018–present)

Service manual exact match: WA50M7450AP/A4Service manual exact match: WA50M7450AW/A4Service manual exact match: WA48H7400AP/A2

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