Error Code 3C
Your washer's motor cannot spin or is struggling to turn.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 3C
What This Means
Motor spin net is not engaged; Motor internal coil is damaged (short-circuited or cut); Foreign material (e.g., a screw) has entered the motor; Motor overloaded due to too much laundry (non-sensing); PBA fault or weak motor driving signal from PBA; Unstable relay operation; IPM terminal of main PBA not connected; DD motor cover is out of place; PCB housing terminal not connected; DD motor fault
What actually causes this:
Most commonly caused by overloading the washer with too much laundry, which stalls the motor.
First Thing to Check
Reduce the load size — remove about half the laundry and try the cycle again.
Parts Involved
How to Fix
- 1
1. Check the motor connector terminal connections
- 2
2. Check if the Motor Cover/Stator is damaged
- 3
3. Check if the coil is broken due to moisture or foreign substance
- 4
4. Measure motor winding coil resistance: unplug the connector and read resistance at any two of the three motor terminals. Expected value: 19.3 ohms at 25°C
- 5
5. If PBA control circuit is defective, replace the PBA
This Error Applies To
Samsung WA50R5400A Series Washers (2022) (2022–present)
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