Error Code 1C
The washer can't tell how much water is in the tub
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1C
What This Means
Water level sensor hose is damaged (punctured); Water level sensor hose is clogged with foreign material; Water level sensor hose is folded; Too much lubricant applied to the air hose insertion part; Hose engagement disengaged; Water level sensor internal soldering fault; Water level sensor terminal disengaged; Main PBA fault; PBA connector terminal not connected
What actually causes this:
The small rubber hose connected to the water level sensor got kinked, clogged, or popped off
First Thing to Check
Turn off the washer, wait a minute, then restart — if the error comes back, it needs service
Parts Involved
How to Fix
- 1
1. Check the water level sensor frequency — approximately 26.4 kHz without water (minimum 25.9 kHz)
- 2
2. Check that the water level sensor terminal connections are secure
- 3
3. Check the part code of the water level sensor — an incorrect part may cause abnormal operation
- 4
4. Verify the connector and sensor are properly connected
- 5
5. Check if the water level sensor hose is broken
- 6
6. If the water level sensor is defective, replace it
- 7
7. If no problems were found for all of the above procedures, replace the Main PBA
This Error Applies To
Samsung WA52J8700A Series Washers (2017) (2017–present)
Related Error Codes
An internal circuit board can't communicate with the main controller
A drying temperature sensor has a problem
There are too many soap suds in the washer
A sensor board inside the washer isn't reading data correctly
A sensor board inside the washer has failed
The washer's main computer chip has malfunctioned
The washer can't detect the position of its internal clutch mechanism
The washer's main computer chip has malfunctioned