How do I fix error code 5C on a Samsung washers?

1. undefined: 1. Check if there is any alien substance inside the draining pump motor 2. undefined: 2. Check the natural drain in the same manner 3. undefined: 3. Check for any incorrect connections or broken wires 4. undefined: 4. Check the drain pump resistance — should be 13.5 to 16.5 Ohms 5. undefined: 5. Check if there is any alien substance inside the draining pump 6. undefined: 6. If the motor stops due to water being frozen in winter, remove the frozen water referring to the relevant repair procedures 7. undefined: 7. If the machine malfunctions intermittently when wash tub water temperature is high, replace the pump

Samsung Washers2017–present

Error Code 5C

Q: What does error code 5C mean on a Samsung washers?

The washer can't pump the water out Drain pump motor impeller damaged internally; Wrong voltage supplied to parts; Drain pump part fault; Freezing in winter season; Drain hose clogged (injection obstruction, foreign material); Foreign material clogged inside drain pump; Water pump terminal not connected; Items collected inside drain pump assembly (rubber bands, bills, cotton, hair pins, coins)

The washer can't pump the water out

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Drain pump motor impeller damaged internally; Wrong voltage supplied to parts; Drain pump part fault; Freezing in winter season; Drain hose clogged (injection obstruction, foreign material); Foreign material clogged inside drain pump; Water pump terminal not connected; Items collected inside drain pump assembly (rubber bands, bills, cotton, hair pins, coins)

What actually causes this:

Something like a coin, hair pin, or small clothing item is stuck in the drain pump

First Thing to Check

Check the drain hose at the back of the washer — make sure it isn't kinked or clogged

Parts Involved

Drain PumpDrain HoseMain PBA

How to Fix

1
1. Check if there is any alien substance inside the draining pump motor
2
2. Check the natural drain in the same manner
3
3. Check for any incorrect connections or broken wires
4
4. Check the drain pump resistance — should be 13.5 to 16.5 Ohms
5
5. Check if there is any alien substance inside the draining pump
6
6. If the motor stops due to water being frozen in winter, remove the frozen water referring to the relevant repair procedures
7
7. If the machine malfunctions intermittently when wash tub water temperature is high, replace the pump