How do I fix error code 9C1 on a Samsung washers?

1. undefined: 1. Check the consumer's power conditions — make sure to check the operating voltage 2. undefined: 2. Connect a tester to the internal power terminals during the Boil or Dry operations and observe the washing machine's operation carefully 3. undefined: 3. Check the voltages (an error occurs when under or over voltage is supplied) 4. undefined: 4. Check whether a plug receptacle is used — when the connecting wire is 1m, a momentary low voltage may drop up to 10V 5. undefined: 5. If Main PBA fault suspected, replace PBA

Samsung Washers2017–present

Error Code 9C1

Q: What does error code 9C1 mean on a Samsung washers?

The washer isn't getting enough electrical power Consumer power conditions abnormal; Operating voltage out of range; Plug receptacle used with long connecting wire causing voltage drop; Main PBA fault (sometimes)

The washer isn't getting enough electrical power

Moderate

Address soon - your appliance may not work properly

Also displayed as: 9C1

What This Means

Consumer power conditions abnormal; Operating voltage out of range; Plug receptacle used with long connecting wire causing voltage drop; Main PBA fault (sometimes)

What actually causes this:

The washer is plugged into an extension cord or a weak outlet that can't deliver enough voltage

First Thing to Check

Make sure the washer is plugged directly into a wall outlet — not an extension cord or power strip

Parts Involved

Main PBAPower Cord

How to Fix

1
1. Check the consumer's power conditions — make sure to check the operating voltage
2
2. Connect a tester to the internal power terminals during the Boil or Dry operations and observe the washing machine's operation carefully
3
3. Check the voltages (an error occurs when under or over voltage is supplied)
4
4. Check whether a plug receptacle is used — when the connecting wire is 1m, a momentary low voltage may drop up to 10V
5
5. If Main PBA fault suspected, replace PBA