Error Code 9C2
The washer is getting too much electrical power
Moderate
Address soon - your appliance may not work properly
Also displayed as: 9C2
What This Means
Consumer power conditions abnormal — overvoltage; Unstable power supply; Main PBA fault (sometimes)
What actually causes this:
The electrical outlet is supplying voltage that's too high, which can damage the washer
First Thing to Check
Unplug the washer immediately and try a different outlet
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and operating voltage
- 2
2. Connect a tester to the internal power terminals during operation and observe
- 3
3. Check the voltages — error occurs when over voltage is supplied
- 4
4. Check whether a plug receptacle is used
- 5
5. If Main PBA fault suspected, replace PBA
This Error Applies To
Samsung WA52J8700A Series Washers (2017) (2017–present)
Related Error Codes
An internal circuit board can't communicate with the main controller
A drying temperature sensor has a problem
There are too many soap suds in the washer
A sensor board inside the washer isn't reading data correctly
A sensor board inside the washer has failed
The washer's main computer chip has malfunctioned
The washer can't detect the position of its internal clutch mechanism
The washer's main computer chip has malfunctioned