Samsung Washers2017–present

Error Code AC

The washer's control boards aren't talking to each other

Moderate

Address soon - your appliance may not work properly

Also displayed as: AC

What This Means

Signals between sub and main PBAs not sensed; Incorrect or loose connector connections between sub and main PBAs; Faulty soldering on sub PBA; Sub PBA short-circuited due to moisture; Main PBA communication circuit fault; Incorrect wire connections between sub and main PBAs

What actually causes this:

A wire connector between the control boards came loose, or moisture got into the electronics

First Thing to Check

Unplug the washer for 5 minutes, then plug it back in — this can reset the communication

Parts Involved

Sub PBAMain PBAWire Harness

How to Fix

  1. 1

    1. Check the wire connections and terminal contacts between the sub and main PBAs

  2. 2

    2. Check for disconnected wires

  3. 3

    3. Check whether the sub PBA is short-circuited because of moisture

  4. 4

    4. If the main PBA communication circuit is faulty, replace it

  5. 5

    5. Remove the sub PBA C/Panel and check for any faulty soldering

This Error Applies To

Samsung WA52J8700A Series Washers (2017) (2017–present)

Service manual exact match: WA52M7750AW/A4Service manual exact match: WA52J8700AP/A2Service manual exact match: WA52M7750AV/A4

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