Error Code AC
The washer's control boards aren't talking to each other
Moderate
Address soon - your appliance may not work properly
Also displayed as: AC
What This Means
Signals between sub and main PBAs not sensed; Incorrect or loose connector connections between sub and main PBAs; Faulty soldering on sub PBA; Sub PBA short-circuited due to moisture; Main PBA communication circuit fault; Incorrect wire connections between sub and main PBAs
What actually causes this:
A wire connector between the control boards came loose, or moisture got into the electronics
First Thing to Check
Unplug the washer for 5 minutes, then plug it back in — this can reset the communication
Parts Involved
How to Fix
- 1
1. Check the wire connections and terminal contacts between the sub and main PBAs
- 2
2. Check for disconnected wires
- 3
3. Check whether the sub PBA is short-circuited because of moisture
- 4
4. If the main PBA communication circuit is faulty, replace it
- 5
5. Remove the sub PBA C/Panel and check for any faulty soldering
This Error Applies To
Samsung WA52J8700A Series Washers (2017) (2017–present)
Related Error Codes
An internal circuit board can't communicate with the main controller
A drying temperature sensor has a problem
There are too many soap suds in the washer
A sensor board inside the washer isn't reading data correctly
A sensor board inside the washer has failed
The washer's main computer chip has malfunctioned
The washer can't detect the position of its internal clutch mechanism
The washer's main computer chip has malfunctioned