Samsung Washers2017–present

Error Code AC5

The washer's display screen has lost connection to the main board

Moderate

Address soon - your appliance may not work properly

Also displayed as: AC5

What This Means

Signals between LCD Module and main PBA not sensed; Incorrect or loose connector connections between LCD Module and main PBA; Faulty soldering on LCD Module

What actually causes this:

The display panel connector came loose or the display module failed

First Thing to Check

Unplug the washer for 5 minutes, then plug it back in — if the display stays blank, it needs service

Parts Involved

LCD ModuleMain PBA

How to Fix

  1. 1

    1. Check the connector connections between the LCD Module and main PBA carefully

  2. 2

    2. Check for incorrect or loose connections

  3. 3

    3. Remove the LCD Module and check for any faulty soldering

This Error Applies To

Samsung WA52J8700A Series Washers (2017) (2017–present)

Service manual exact match: WA52M7750AW/A4Service manual exact match: WA52J8700AP/A2Service manual exact match: WA52M7750AV/A4

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