Error Code HC1
The water heater inside the washer isn't working right
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC1
What This Means
Washing heater short-circuited or wire disconnected; Temperature sensor detects 100-150°C (dry-fire); Water level sensor malfunctioning (no water in tub)
What actually causes this:
The heating element burned out or a wire came loose
First Thing to Check
This needs professional service — unplug the washer until a technician can look at it
Parts Involved
How to Fix
- 1
1. Check wire and heater connection
- 2
2. Check wash heater — replace if faulty
- 3
3. Check thermistor — replace if faulty
- 4
4. Check washing heater temperature sensor connector
This Error Applies To
Samsung WA52J8700A Series Washers (2017) (2017–present)
Related Error Codes
An internal circuit board can't communicate with the main controller
A drying temperature sensor has a problem
There are too many soap suds in the washer
A sensor board inside the washer isn't reading data correctly
A sensor board inside the washer has failed
The washer's main computer chip has malfunctioned
The washer can't detect the position of its internal clutch mechanism
The washer's main computer chip has malfunctioned