How do I fix error code UB on a Samsung washers?

1. undefined: 1. Check the laundry type and if the laundry load is unbalanced 2. undefined: 2. Make sure to check if there is any laundry present that absorbs a lot of water even if its volume is small 3. undefined: 3. Explain the problem comprehensively to the customer if necessary

Samsung Washers2017–present

Error Code UB

Q: What does error code UB mean on a Samsung washers?

The laundry load is off-balance inside the washer Laundry load distributed unevenly in the tub; Laundry item absorbs a lot of water even though its volume is small; Single heavy item in the wash

The laundry load is off-balance inside the washer

Moderate

Address soon - your appliance may not work properly

Also displayed as: UB

What This Means

Laundry load distributed unevenly in the tub; Laundry item absorbs a lot of water even though its volume is small; Single heavy item in the wash

What actually causes this:

The clothes bunched up on one side of the tub, usually because of one heavy item like a blanket or towel

First Thing to Check

Open the lid and spread the clothes out evenly around the tub — don't let them clump on one side

Parts Involved

TubSuspension System

How to Fix

1
1. Check the laundry type and if the laundry load is unbalanced
2
2. Make sure to check if there is any laundry present that absorbs a lot of water even if its volume is small
3
3. Explain the problem comprehensively to the customer if necessary