Samsung Washers2017–present

Error Code 4C

Your washer isn't filling with water

Moderate

Address soon - your appliance may not work properly

Also displayed as: 4C

What This Means

Foreign material entering the water supply valve; Water supply valve terminal is not connected (wire disconnected); Warm water and rinse connectors are wrongly connected to each other; PCB terminal from the drain hose to the detergent drawer is not connected; Transparent hose is folded or torn; Cold and warm water supply hoses are wrongly engaged into each other

What actually causes this:

The water supply faucets are turned off or the inlet filter screen is clogged with sediment

First Thing to Check

Make sure both hot and cold water faucets behind the washer are fully open

Parts Involved

Water Supply ValveMain PBASupply Hoses

How to Fix

  1. 1

    1. Verify that the water supply faucets are fully open

  2. 2

    2. Check for foreign material in the water supply valve filter screen

  3. 3

    3. Check the water supply valve terminal connections — ensure no wires are disconnected

  4. 4

    4. Verify warm water and rinse connectors are correctly connected (not swapped)

  5. 5

    5. Check the transparent hose from drain to detergent drawer — ensure it is not folded or torn

  6. 6

    6. Verify that cold and warm water supply hoses are connected to the correct inlets

This Error Applies To

Samsung WF45M5 Series Washers (2017) (2017–present)

Service manual exact match: WF45M5500AP/A5Service manual exact match: WF45M5500AW/A5Service manual exact match: WF45M5500AZ/A5Service manual exact match: WF45M5100AW/A5

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