Samsung Washers2017–present

Error Code AC3

An internal communication module lost its connection to the main board

Moderate

Address soon - your appliance may not work properly

Also displayed as: AC3

What This Means

Signals between the DR Module and main PBAs not sensed due to communication error; Incorrect or loose connector connections between the DR Module and main PBA; Faulty soldering on the DR Module

What actually causes this:

A wire connection between the DR module and the main board came loose or has a bad solder joint

First Thing to Check

Turn off the washer at the circuit breaker, wait 60 seconds, then turn it back on

Parts Involved

DR ModuleMain PBA

How to Fix

  1. 1

    1. Check the connector connections between the DR Module and main PBA carefully

  2. 2

    2. Check for incorrect or loose connections

  3. 3

    3. Remove the DR Module and check for any faulty soldering

  4. 4

    4. If connections and soldering are normal, replace the DR Module or main PBA

This Error Applies To

Samsung WF45M5 Series Washers (2017) (2017–present)

Service manual exact match: WF45M5500AP/A5Service manual exact match: WF45M5500AW/A5Service manual exact match: WF45M5500AZ/A5Service manual exact match: WF45M5100AW/A5

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