Samsung Washers2017–present

Error Code BC2

A button on the control panel is stuck or pressed in

Moderate

Address soon - your appliance may not work properly

Also displayed as: BC2

What This Means

A switch is jammed or stuck due to uneven pressing from control panel deformation; Screws that hold the sub PBA in place are tightened too much; A button other than Power is continually pressed for more than 30 seconds; Deformation of an internal plastic injection part; A screw for assembling the sub PBA is tightened too much

What actually causes this:

A control panel button got stuck in the pressed position, often from moisture or wear

First Thing to Check

Press each button on the control panel firmly to see if any feel stuck, then try restarting the washer

Parts Involved

Control PanelSub PBA

How to Fix

  1. 1

    1. Check each button on the control panel for physical damage or sticking

  2. 2

    2. Check if the sub PBA mounting screws are overtightened — loosen slightly

  3. 3

    3. Inspect the control panel for warping or deformation

  4. 4

    4. Check internal plastic injection parts for deformation

  5. 5

    5. If buttons are physically stuck, replace the control panel assembly

This Error Applies To

Samsung WF45M5 Series Washers (2017) (2017–present)

Service manual exact match: WF45M5500AP/A5Service manual exact match: WF45M5500AW/A5Service manual exact match: WF45M5500AZ/A5Service manual exact match: WF45M5100AW/A5

Need more help with your Samsung washers?