Error Code BC2
A button on the control panel is stuck or pressed in
Moderate
Address soon - your appliance may not work properly
Also displayed as: BC2
What This Means
A switch is jammed or stuck due to uneven pressing from control panel deformation; Screws that hold the sub PBA in place are tightened too much; A button other than Power is continually pressed for more than 30 seconds; Deformation of an internal plastic injection part; A screw for assembling the sub PBA is tightened too much
What actually causes this:
A control panel button got stuck in the pressed position, often from moisture or wear
First Thing to Check
Press each button on the control panel firmly to see if any feel stuck, then try restarting the washer
Parts Involved
How to Fix
- 1
1. Check each button on the control panel for physical damage or sticking
- 2
2. Check if the sub PBA mounting screws are overtightened — loosen slightly
- 3
3. Inspect the control panel for warping or deformation
- 4
4. Check internal plastic injection parts for deformation
- 5
5. If buttons are physically stuck, replace the control panel assembly
This Error Applies To
Samsung WF45M5 Series Washers (2017) (2017–present)
Related Error Codes
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Your washer is getting too much electrical power
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The WiFi module lost its connection to the main board
Your washer can't tell how much water is inside
The washer's motor isn't spinning correctly
Your washer can't pump the water out
The control panel can't communicate with the main circuit board