Name: Samsung NE58H9970WS
Brand: Samsung

Question 1

What does error code C-20 mean on Samsung NE58H9970WS?

Accepted Answer

Oven sensor is open or sensor has high resistance when oven is operating. Cause: Oven sensor open circuit; Connector at main PCB not inserted; Connector at sensor not inserted; Defective temperature sensor; Damaged main PCB.

Question 2

What does error code C-21 mean on Samsung NE58H9970WS?

Accepted Answer

Oven sensor is short when operating or internal temperature rises abnormally high. Cause: Oven sensor short circuit; Temperature rises abnormally high; Defective DLB, broil, bake or convection relay; Disconnected wire harness on Main PCB; Defective heater element.

Question 3

What does error code C-30 mean on Samsung NE58H9970WS?

Accepted Answer

PCB temperature sensor is open when oven is operating. Cause: PCB sensor open circuit; Defective main PCB.

Question 4

What does error code C-31 mean on Samsung NE58H9970WS?

Accepted Answer

PCB temperature sensor is short or PCB temperature rises abnormally high. Cause: PCB sensor short circuit; PCB temperature rises abnormally high; Defective main PCB.

Question 5

What does error code C-d0 mean on Samsung NE58H9970WS?

Accepted Answer

Key short or keypad cable issue. Cause: Keypad cable inserted incorrectly into sub PCB connector; Short circuit between sub PCB and connector; Short circuit between keypad and cable; Defective keypad.

Question 6

What does error code C-d1 mean on Samsung NE58H9970WS?

Accepted Answer

Door lock is mispositioned or door lock switch/motor issue. Cause: Harness not connected with door lock switch and motor; Incorrect resistance value of door lock motor; Door locking switch not working normally; Damaged connector harness.

Question 7

What does error code C-F0 mean on Samsung NE58H9970WS?

Accepted Answer

Communication between Main and Sub PCB is interrupted. Cause: Connector on main PCB not inserted; Connector on sub PCB not inserted; Damaged wire harness between PCBs; Shorted connector pins.

Question 8

What does error code C-F2 mean on Samsung NE58H9970WS?

Accepted Answer

Communication between Main and Touch PCB is interrupted. Cause: Ribbon cable from touch panel not connected to Sub PCB; Connector on Sub PCB not inserted; Defective Sub PCB or main PCB; Damaged ribbon cable.

Question 9

What does error code Communication mean on Samsung NE58H9970WS?

Accepted Answer

Communication between Display PCB and Inverter Module PCB is interrupted. Cause: Defective PCB or wiring; Wiring mistake in communication lines; Disconnected wire harness.

NE58H9970WS

Error Codes

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Code	Meaning	Severity
C-20	Oven sensor is open or sensor has high resistance when oven is operating	Moderate
C-21	Oven sensor is short when operating or internal temperature rises abnormally high	Moderate
C-30	PCB temperature sensor is open when oven is operating	Moderate
C-31	PCB temperature sensor is short or PCB temperature rises abnormally high	Moderate
C-d0	Key short or keypad cable issue	Moderate
C-d1	Door lock is mispositioned or door lock switch/motor issue	Moderate
C-F0	Communication between Main and Sub PCB is interrupted	Moderate
C-F2	Communication between Main and Touch PCB is interrupted	Moderate