Name: Samsung NE58R9311SS
Brand: Samsung

Question 1

What does error code bAd LInE mean on Samsung NE58R9311SS?

Accepted Answer

Power connection installed improperly / Phase detection error. Cause: Possible causes include improper installation of terminal block L1, L2, N; incorrect 1-phase, 3-line connection; improperly seated power cord connections for L1, L2, N; or a phase detect module failure..

Question 2

What does error code C-20 mean on Samsung NE58R9311SS?

Accepted Answer

Oven sensor error / Door locking error (sensor circuit interruption). Cause: Possible causes include a disconnected harness from the door lock switch, an oven sensor malfunction, issues with the main PCB's door lock circuit, or damage to the harness or connector..

Question 3

What does error code C-21 mean on Samsung NE58R9311SS?

Accepted Answer

Oven heating over / Broil or bake heater failure. Cause: Possible causes include oven sensor failure, malfunction in broil or bake heaters, DLB relay issues, main PCB defects, or a disconnected harness..

Question 4

What does error code C-d1 mean on Samsung NE58R9311SS?

Accepted Answer

Door locking error / Door lock motor failure. Cause: Possible causes include a non-operational door lock motor, failure of the door locking switch, disconnection in the harness linked to door lock components, malfunctioning door lock micro switch, or a defect in the main PCB..

Question 5

What does error code C-F0 mean on Samsung NE58R9311SS?

Accepted Answer

Communication error between Main and Sub PCB. Cause: Potential causes include an interrupted communication wire harness, a version mismatch between Main and Sub PCBs, damage to the harness or connectors (CN470 on main, CN200 on sub), or a short circuit among connector pins..

Question 6

What does error code C-F2 mean on Samsung NE58R9311SS?

Accepted Answer

Communication error between Sub PCB and touch panel / Touch key failure. Cause: Possible causes include interrupted communication between sub and touch panel, a short or open circuit in the touch key, version mismatch between Sub PCB and Touch Micom, a short or open glass touch pattern, or an issue with connector CN701 on the Sub PCB..

NE58R9311SS

Error codes

How to diagnose

Code	Meaning	Severity
bAd LInE	Power connection installed improperly / Phase detection error	Moderate
C-20	Oven sensor error / Door locking error (sensor circuit interruption)	Moderate
C-21	Oven heating over / Broil or bake heater failure	Moderate
C-d1	Door locking error / Door lock motor failure	Moderate
C-F0	Communication error between Main and Sub PCB	Moderate
C-F2	Communication error between Sub PCB and touch panel / Touch key failure	Moderate