Name: Samsung NE58R9311SS
Brand: Samsung

Question 1

What does error code bAd LInE mean on Samsung NE58R9311SS?

Accepted Answer

Power connection installed improperly / Phase detection error. Cause: Terminal block L1, L2, N not properly installed; Improper 1 phase 3-line connection; Power cord connection L1, L2, N not seated correctly; Phase detect module failure.

Question 2

What does error code C-20 mean on Samsung NE58R9311SS?

Accepted Answer

Oven sensor error / Door locking error (sensor circuit interruption). Cause: Disconnected harness from door lock switch; Oven sensor malfunction; Main PCB door lock circuit issue; Damaged harness or connector.

Question 3

What does error code C-21 mean on Samsung NE58R9311SS?

Accepted Answer

Oven heating over / Broil or bake heater failure. Cause: Oven sensor failure; Broil or bake heater malfunction; DLB relay failure; Main PCB defect; Disconnected harness.

Question 4

What does error code C-d1 mean on Samsung NE58R9311SS?

Accepted Answer

Door locking error / Door lock motor failure. Cause: Door lock motor not operating; Door locking switch failure; Disconnected harness from door lock components; Door lock micro switch failure; Main PCB defect.

Question 5

What does error code C-F0 mean on Samsung NE58R9311SS?

Accepted Answer

Communication error between Main and Sub PCB. Cause: Interrupted communication wire harness; Main and Sub PCB version mismatch; Damaged harness or connectors (CN470 on main, CN200 on sub); Short circuit between connector pins.

Question 6

What does error code C-F2 mean on Samsung NE58R9311SS?

Accepted Answer

Communication error between Sub PCB and touch panel / Touch key failure. Cause: Interrupted communication between sub and touch panel; Touch key short or open circuit; Sub PCB and touch micom version mismatch; Glass touch pattern short or open; Connector CN701 issue on sub PCB.

NE58R9311SS

Error Codes

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Code	Meaning	Severity
bAd LInE	Power connection installed improperly / Phase detection error	Moderate
C-20	Oven sensor error / Door locking error (sensor circuit interruption)	Moderate
C-21	Oven heating over / Broil or bake heater failure	Moderate
C-d1	Door locking error / Door lock motor failure	Moderate
C-F0	Communication error between Main and Sub PCB	Moderate
C-F2	Communication error between Sub PCB and touch panel / Touch key failure	Moderate