Name: Samsung NE59K3310SS
Brand: Samsung

Question 1

What does error code C-20 mean on Samsung NE59K3310SS?

Accepted Answer

Oven sensor opened. Cause: Loose connector at main PCB; Loose connector at temperature sensor; Failed temperature sensor; Main PCB failure.

Question 2

What does error code C-21 mean on Samsung NE59K3310SS?

Accepted Answer

Oven sensor shorted / Oven heating over. Cause: Failed oven sensor; Broil heater failure; Bake heater failure; Convection heater failure; DLB relay failure; Main PCB failure; Harness disconnection.

Question 3

What does error code C-30 mean on Samsung NE59K3310SS?

Accepted Answer

PCB temperature sensor opened. Cause: PCB NTC sensor failure; PCB damage; Main PCB failure.

Question 4

What does error code C-31 mean on Samsung NE59K3310SS?

Accepted Answer

PCB temperature sensor shorted / PCB overheating. Cause: PCB NTC sensor short circuit (under 872Ω during 10 sec); PCB failure.

Question 5

What does error code C-d0 mean on Samsung NE59K3310SS?

Accepted Answer

Shorted key / Keypad malfunction. Cause: Loose keypad cable connector; Short circuit between main PCB and connector; Short circuit in keypad cable; Main PCB failure.

Question 6

What does error code C-d1 mean on Samsung NE59K3310SS?

Accepted Answer

Door locking mechanism failure. Cause: Loose door lock harness; Door lock motor failure; Door lock switch failure; Insufficient voltage to door lock motor; Main PCB failure.

Question 7

What does error code C1 mean on Samsung NE59K3310SS?

Accepted Answer

Oven sensor opened. Cause: Connector at main PCB not inserted; Connector at sensor not inserted; Temperature sensor failure.

Question 8

What does error code C2 mean on Samsung NE59K3310SS?

Accepted Answer

Oven sensor shorted (heating over). Cause: Sensor short circuit; Heater malfunction; Relay problem.

Question 9

What does error code C4 mean on Samsung NE59K3310SS?

Accepted Answer

PCB temperature sensor opened. Cause: NTC sensor disconnected; Temperature sensor harness issue.

Question 10

What does error code C5 mean on Samsung NE59K3310SS?

Accepted Answer

PCB temperature sensor shorted. Cause: NTC sensor short circuit; PCB damage.

NE59K3310SS

Error Codes

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Code	Meaning	Severity
C-20	Oven sensor opened	Moderate
C-21	Oven sensor shorted / Oven heating over	Moderate
C-30	PCB temperature sensor opened	Moderate
C-31	PCB temperature sensor shorted / PCB overheating	Moderate
C-d0	Shorted key / Keypad malfunction	Moderate
C-d1	Door locking mechanism failure	Moderate
C1	Oven sensor opened	Info
C2	Oven sensor shorted (heating over)	Moderate