Error Code C-72
Drain system problem or water remaining after draining (water level sensor issue)
Moderate
Address soon - your appliance may not work properly
What This Means
Pump motor failure; Faulty water level sensor; Clogged drain line; Disconnected ground wire on steam generator
How to Fix
- 1
Check the ground wire on the steam generator
- 2
Verify it is connected correctly
- 3
Check pump motor operation and wire connections
- 4
Verify pump can operate freely without obstructions
- 5
Replace Main PCB if problem is still not solved
Other Error Codes for NV51M9970SS
Meat probe sensor is shorted when oven is operating
Steam sensor is open or shorted during steam mode
Cooling motor operating abnormally
Door lock is mispositioned or not operating
Communication between Main and Touch PCB interrupted
PCB temperature sensor is open
Partition inserted or removed while oven is operating
Oven sensor is open when operating (temperature sensor circuit open)