Samsung NX60T8711SGOvens & Range

Error Code C-d1

Door locking malfunction — door lock motor or switch failure

Moderate

Address soon - your appliance may not work properly

What This Means

Disconnected or damaged harness to door lock switch or motor; Faulty door lock motor (out-of-spec resistance); Faulty door lock switch (micro switch); Incorrect voltage at door lock motor connector; Faulty main PCB

How to Fix

  1. 1

    Disconnect power and open the back cover

  2. 2

    Check harness connections to door lock switch and motor

  3. 3

    Measure resistance of door lock motor coil: normal is 1750 to 1950 ohms at room temperature

  4. 4

    While operating door lock, measure voltage at lock motor harness connector: normal is AC 120V

  5. 5

    Check whether door lock switch is operating correctly

  6. 6

    Check CNS600 Pin 7 and Pin 9 on main PCB — normal resistance is infinity at room temperature with harness unplugged

  7. 7

    If voltage is present but motor does not operate, replace micro switch or lock motor

  8. 8

    If voltage is absent, repair harness or replace main PCB

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