Name: Samsung RF23DB9700
Brand: Samsung

Question 1

What does error code 115C mean on Samsung RF23DB9700?

Accepted Answer

The Ice Bites maker temperature sensor isn't working. Cause: Ice Bites sensor housing separated; Incomplete contact at sensor connector; Open-circuited wire in sensor circuit; Short-circuit in sensor wiring; Defective Ice Bites thermistor.

Question 2

What does error code 116C mean on Samsung RF23DB9700?

Accepted Answer

The Ice Bites maker has failed multiple times. Cause: Water supply to Ice Bites maker blocked; Ice Bites maker motor malfunction; Ice Bites maker sensor defective; Water valve stuck or defective; Frozen water in Ice Bites maker; Ice Bites maker mechanical jam.

Question 3

What does error code 118C mean on Samsung RF23DB9700?

Accepted Answer

The Ice Bites pipe heater isn't working. Cause: Ice Bites heater housing separated; Heater connector contact error; Heater wire disconnection; Heater short-circuit; Defective ice pipe heater element; Main PBA relay failure.

Question 4

What does error code 11C mean on Samsung RF23DB9700?

Accepted Answer

The freezer temperature sensor isn't reading correctly. Cause: Sensor housing separated from compartment; Incomplete contact at sensor connector; Open-circuited wire in sensor circuit; Short-circuit in sensor wiring; Defective thermistor NTC.

Question 5

What does error code 120C mean on Samsung RF23DB9700?

Accepted Answer

The main board can't communicate with the proximity sensor. Cause: TOF sensor module connector improperly inserted; TOF sensor wire disconnection; Defective TOF sensor module; Defective Main PBA; Cable damage or short circuit.

Question 6

What does error code 121C mean on Samsung RF23DB9700?

Accepted Answer

The proximity sensor isn't detecting movement. Cause: TOF sensor lens dirty or obstructed; TOF sensor module malfunction; Defective TOF sensor; Main PBA sensor input failure.

Question 7

What does error code 122C mean on Samsung RF23DB9700?

Accepted Answer

The proximity sensor hardware is broken. Cause: Defective TOF sensor module; TOF sensor internal circuit failure; Defective sensor image processor; Main PBA sensor input failure.

Question 8

What does error code 12C mean on Samsung RF23DB9700?

Accepted Answer

The fridge temperature sensor isn't reading correctly. Cause: Sensor housing separated from compartment; Incomplete contact at sensor connector; Open-circuited wire in sensor circuit; Short-circuit in sensor wiring; Defective thermistor NTC.

Question 9

What does error code 13C mean on Samsung RF23DB9700?

Accepted Answer

The humidity sensor isn't working properly. Cause: Sensor housing separated or not properly seated; Incomplete contact at humidity sensor connector; Open-circuited wire in humidity sensor circuit; Short-circuit in sensor wiring; Defective humidity sensor.

Question 10

What does error code 14C mean on Samsung RF23DB9700?

Accepted Answer

The Cool Select room temperature sensor is malfunctioning. Cause: Cool Select room sensor housing separated; Incomplete contact at sensor connector; Open-circuited wire in sensor circuit; Short-circuit in sensor wiring; Defective thermistor.

RF23DB9700

Error Codes

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Code	Meaning	Severity
115C	The Ice Bites maker temperature sensor isn't working	Moderate
116C	The Ice Bites maker has failed multiple times	Moderate
118C	The Ice Bites pipe heater isn't working	Moderate
11C	The freezer temperature sensor isn't reading correctly	Critical
120C	The main board can't communicate with the proximity sensor	Moderate
121C	The proximity sensor isn't detecting movement	Moderate
122C	The proximity sensor hardware is broken	Moderate
12C	The fridge temperature sensor isn't reading correctly	Critical