Error Code dE2
Door Open Error (variant 2)
Moderate
Address soon - your appliance may not work properly
What This Means
Door not all the way closed; Loose electrical connections at door switch and PWB assembly; Door switch assembly out of order
How to Fix
- 1
Same resolution steps as dE1
- 2
Check connectors at door switch and main board — reconnect or repair if loose or broken
- 3
Check latch hook spring — if not properly adjusted, replace door assembly
- 4
Listen for click at Start/Pause — if no click, replace PCB assembly; if click heard, check door switch assembly
Other Error Codes for WM9500HKW
Locked Motor Error
Power Failure — power was cut while washer was operating
Suds Error — excessive suds detected
Pressure Sensor Error
Overflow Error — water is overflowing (water level frequency over 21.3 kHz)
Water Inlet Error
Drain Error — not fully drained within 10 minutes
EEPROM Error — EEPROM out of order