Error Code 9C2
The washer is not getting enough voltage from the electrical outlet.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C2
What This Means
Power supply voltage too low; Power cord not fully plugged in; Extension cord or plug receptacle causing voltage drop; Defective main PBA
What actually causes this:
Usually caused by using an extension cord or having too many appliances on the same circuit.
First Thing to Check
Make sure the power cord is firmly plugged into the wall outlet and not an extension cord.
Parts Involved
How to Fix
- 1
1. Check if the power cord is fully plugged in
- 2
2. Check the consumer's power conditions and verify operating voltage
- 3
3. Connect a tester to the internal power terminals during operation and check voltages
- 4
4. Check whether a plug receptacle is being used — extension cords can cause voltage drop
- 5
5. If main PBA is at fault, replace it
Other Error Codes for WA47CG3500AVA4
The vibration sensor that helps keep the washer balanced is not working.
The vibration sensor board is not communicating properly.
The washer detected a problem with the water heating system.
The washer detected a problem with the water heating system.
The clutch sensor is sending the wrong signal to the control board.
The temperature sensor for the wash water is giving bad readings.
A temperature sensor related to the condensing system is malfunctioning.
A power module inside the washer is overheating.