Error Code dC1
Your washer's door lock mechanism is not working correctly.
Moderate
Address soon - your appliance may not work properly
Also displayed as: dC1
What This Means
Door lock switch terminal connected incorrectly; Door lock switch terminal is broken; Intermittent electric wire leakage; Main PCB fault
What actually causes this:
The electronic door lock has failed or a wire connection to it has come loose.
First Thing to Check
Unplug the washer, wait 5 minutes for the door lock to reset, then plug it back in and try closing the door firmly.
Parts Involved
How to Fix
- 1
1. Press the power key to turn off display and remove power cord from outlet
- 2
2. Check the door lock switch connector — Motor: No 1 & 2, Lock: No 3 & 4, Unlock: No 4 & 6
- 3
3. Check wiring: Motor PBA(CN801) No 17 & 19, Lock PBA(CN801) No 21 & 23, Unlock PBA(CN801) No 23 & 25
- 4
4. Measure Door Lock SW (Motor) resistance: BLK(1) & BRN(2) terminal — Motor resistance approx. 33-46 ohms
- 5
5. Measure Door Lock SW (Lock) resistance: WHT(4) & RED(3) terminal — Lock switch resistance approx. 0.2 ohms
- 6
6. Measure Door Lock SW (Unlock) resistance: WHT(4) & BLU(6) terminal — Lock switch resistance approx. 0.2 ohms
- 7
7. If the main PCB is defective, replace it
Other Error Codes for WA52M7750AW
Your washer cannot detect how much water is in the tub.
A vibration sensor wire has come loose inside the washer.
The washer's WiFi module has lost its connection to the main board.
Your washer is filling with too much water and cannot detect when to stop.
Your washer has detected a water leak.
An internal power module in the washer is overheating.
Your washer's vibration sensor is not communicating properly.
The vibration sensor may be giving inaccurate readings.