Error Code AE
The control boards inside your washer are not communicating.
Moderate
Address soon - your appliance may not work properly
Also displayed as: AE
What This Means
Signals between sub and main PBAs are not sensed due to communication error; Incorrect or loose connector connections between sub and main PBAs; Faulty soldering on sub PBA control panel; Sub PBA short-circuited because of moisture
What actually causes this:
A loose wire connection between the main control board and the display panel, sometimes caused by vibration over time.
First Thing to Check
Unplug the washer for 60 seconds, then plug it back in and try again.
Parts Involved
How to Fix
- 1
1. Check the wire connections and contacts between the sub and main PBAs
- 2
2. Check for disconnected wires
- 3
3. Check whether the sub PBA is short-circuited because of moisture
- 4
4. If main PBA communication circuit is faulty, replace it
- 5
5. Remove the sub PBA control panel and check for any faulty soldering
Other Error Codes for WF42H5000AW
Your washer's motor cannot spin the drum.
Your washer is not getting enough water.
Your washer lost power briefly during a cycle.
A button on your washer's control panel appears stuck.
Your washer detected a problem with its water heating system.
Your washer thinks the door is not closing properly.
Your washer is overfilling with water.
Your washer detected too many soap suds.