Won't fill with water
Parts commonly needed when your Samsung washer has this issue. Recommendations are based on repair patterns and may not diagnose your specific problem.
Verified Components
Parts
1Part numbers confirmed across multiple retailers for WF45M5100AW
Repair tips for this issue
From the service manual for Samsung WF45M5 Series Washers (2017)
From the service manual
Good to know
3 technician insights for the Samsung WF45M5 Series Washers (2017)
Winter freeze troubleshooting
In winter, multiple error codes (5C drain, OC overflow, TC1 temperature) can be caused by frozen water in the lines, not part failure. Before replacing parts, use a hair dryer to defrost hoses and check if the error clears. Consider recommending the customer relocate the unit to a warmer location if freezing is recurring.
Water level sensor material code verification
An incorrect water level sensor (wrong material code) will cause 1C errors even though it appears identical and installs the same way. Always verify the material code matches before installing a replacement sensor. The frequency should be approximately 25.5 kHz with no load.
Foreign material in drain bellows — common culprits
The most common items found clogging the drain pump bellows are underwear wires, coins, hair pins, rubber bands, bills, and cotton lint. During LC (leakage) troubleshooting, always check the bellows thoroughly for these items before suspecting a pump or sensor failure.
Seeing an error code on your display? Look up your error code → for more specific diagnostic information.