Washers: Won't spin or agitate
Parts frequently associated with this issue and repair guidance from service manuals.
Parts commonly needed for this issue
Based on repair data across Samsung and LG washer models. These parts are frequently associated with this problem — they may not be the cause of your specific issue.
Clutch
OEM: DC97-16984A
Verified across 2 retailers
Repair tips for this issue
From manufacturer service manuals.
From the service manual
Good to know
6 technician insights for the this appliance
VRT Technology
VRT (Vibration Reduction Technology) allows smooth performance at top spin speeds, minimizing noise and vibration. Standard on all models.
TMR Sensor Replaces Hall Sensor
This model uses TMR (Tunnel Magnetoresistance) sensor instead of hall sensor for motor position detection. TMR sensor is removed with 2 screws using 10mm spanner.
Shaft nut turns opposite direction
The shaft nut on the spin basket releases in a clockwise direction and fastens in a counterclockwise direction — this is the opposite of standard threading. Attempting to remove it the normal way will tighten it further and potentially damage the assembly.
Child Lock Exit Methods
This model: hold Spin Level + Soil Level simultaneously until beep. Alternate method: press and hold Temp + Spin simultaneously until beep.
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