Error Code 3C1-3C6
The main wash pump keeps failing after multiple restart attempts
Moderate
Address soon - your appliance may not work properly
Also displayed as: 3C1-3C6
What This Means
Foreign object entered the circulation pump causing it to jam; Circulation pump motor is defective; Main PBA is defective; Inverter PBA is defective
What actually causes this:
Something is jammed in the wash pump or the pump motor is failing
First Thing to Check
Check the filter at the bottom of the tub for debris
Parts Involved
How to Fix
- 1
1. Check for foreign material in the circulation hose and circulation pump
- 2
2. Check circulation pump connector — reconnect
- 3
3. Measure circulation pump coil resistance (disconnect first) — normal: approx. 5.8 ohms +/-10%
- 4
4. Check Main PBA operating LED (red) — should be fully on while operating
- 5
5. Replace Inverter PBA if pump and Main PBA test normal
Other Error Codes for DW80R9950US
Water is getting into the dishwasher when it shouldn't be
The main control board and the motor control board can't communicate
The dishwasher tried multiple times to drain but keeps failing
The water temperature sensor isn't reading correctly
A control panel button appears to be stuck
The touch panel and the control board can't communicate
The main control board and the display board can't talk to each other
Water is leaking inside the base of the dishwasher