Error Code HC
The water got dangerously hot inside the dishwasher
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Heater element is defective (not shutting off); Thermistor is defective (reading low, causing heater to overheat); Heater relay stuck closed on Main PBA
What actually causes this:
The heater didn't shut off when it should have, or the temperature sensor gave a wrong reading that kept the heater running
First Thing to Check
Turn off the dishwasher at the circuit breaker immediately and do not use it until serviced
Parts Involved
How to Fix
- 1
1. Check the operation of the thermistor — see tC check code diagnostics
- 2
2. Check the heater relay — see HC1 check code diagnostics
- 3
3. If both test normal, replace Main PBA
Other Error Codes for DW80R9950US
Water is getting into the dishwasher when it shouldn't be
The main control board and the motor control board can't communicate
The dishwasher tried multiple times to drain but keeps failing
The water temperature sensor isn't reading correctly
A control panel button appears to be stuck
The touch panel and the control board can't communicate
The main control board and the display board can't talk to each other
Water is leaking inside the base of the dishwasher