Dishwashers: Won't drain

Parts frequently associated with this issue and repair guidance from service manuals.

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Parts commonly needed for this issue

Based on repair data across Samsung and LG dishwasher models. These parts are frequently associated with this problem — they may not be the cause of your specific issue.

Drain Pump - 120V 60HZ 45W

OEM: DD31-00005A

Verified across 3 retailers

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Drain Pump

OEM: DD31-00016A

Verified across 2 retailers

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Hose Drain Assembly

OEM: AEM74333104

Verified across 2 retailers

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Drain Check Valve

OEM: DD66-00045A

Verified across 2 retailers

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Repair tips for this issue

From manufacturer service manuals.

From the service manual

Good to know

6 technician insights for the this appliance

HC heater error can be caused by low water level — check drain hose first

A common misdiagnosis: HC (heater error) can occur even with a perfectly good heater. If the pressure switch detects low water level during the heater operation step, a safety program activates and the heater doesn't operate. Water temperature doesn't rise, triggering HC. Always check drain hose installation and water level before replacing the heater.

Try this first

5C drain error has progressive retry with 5-minute pauses — don't rush diagnosis

The 5C drain error uses a progressive retry system: the drain pump check code occurs, followed by an 11-occurrence check, 5-minute pauses, and 3 retry conditions. It only displays 5C1 through 5C5 after exhausting retries. During the retry period, the display shows 'pause'. This means a drain issue might not show an error code immediately — the dishwasher will keep trying for a while.

Water inlet valve hose clamp is under tension — hold tightly

When removing the water inlet valve hose clamp, hold it tightly. The clamp is under tension and if released, it can become a projectile and cause injury. Also, residual water will be in the valve and connecting hose — lay a towel on the floor.

DW80F800/F600 '01' versions have different error code behavior

The DW80F800UWS '01' version and DW80F600UTS '01' version (check the Label Rating sticker) have different error behavior: no 9E (low water) error code and no 5E (drain) error code on these versions. The over-level water error (oE) also checks drain error causes on these versions.

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