Dishwashers: Won't start

Parts frequently associated with this issue and repair guidance from service manuals.

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Parts commonly needed for this issue

Based on repair data across Samsung and LG dishwasher models. These parts are frequently associated with this problem — they may not be the cause of your specific issue.

Motor Run Box

OEM: 2504-000009

Verified across 2 retailers

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Control Panel

OEM: AGL75172632

Verified across 2 retailers

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Wire Harness

OEM: DD81-02096A

Verified across 2 retailers

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Door Switch

OEM: DD97-00256A

Verified across 2 retailers

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Repair tips for this issue

From manufacturer service manuals.

From the service manual

Good to know

6 technician insights for the this appliance

Always drain residual water before any service

Before replacing any parts: (1) Drain water by operating the drain pump, (2) Close the water supply valve, (3) Turn off the power and disconnect the power cable — you must turn off the circuit breaker connected to the product, (4) Pull out the unit from the sink and lay it on the floor — be careful of the drain hose when pulling out.

Try this first

Main PBA hangs on hooks — lift carefully when removing

When removing the Main PBA, lift the board up carefully because it is hanging on the PBA case by two hooks. If you pull without lifting first, you can crack the board or break the hooks.

PBA version codes use BCD format with four LEDs

Both Main PBA and Sub PBA version codes are displayed in BCD (binary-coded decimal) format using four LEDs: Auto=8, Normal=4, Heavy=2, Express=1. For example, Auto+Heavy+Express LEDs on = code B (8+2+1=11). The code and software version alternate display at 1Hz.

Control Lock During Service

If the unit powers on but no cycle buttons respond, check for active Control Lock before assuming a PCB or button panel fault. Control Lock is activated by holding Half Load + Energy Saver for 3 seconds (most models), or Dual Zone for 3 seconds (LDF554** before 705XX serial). Deactivate using the same method.

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