Error Code HC
Your dryer isn't heating properly or is overheating
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Restricted vent system causing excessive heat buildup; Thermistor failure or out-of-range resistance; PCB malfunction; Heater malfunction; Motor or heater not working normally during Smart Install
What actually causes this:
Most often caused by a clogged exhaust vent that traps hot air inside the dryer, or the heating element has burned out.
First Thing to Check
Check your exhaust vent — disconnect it from the back of the dryer and look for lint buildup inside.
Parts Involved
How to Fix
- 1
1. Check the PCB and thermistor
- 2
2. Check exhaust vent system for restrictions or blockages
- 3
3. Measure thermistor resistance
- 4
4. Test heater element resistance
- 5
5. Run Smart Install to verify motor and heater operation — display shows 'OK' if normal or 'HC' if motor or heater does not work normally
Other Error Codes for DVE55CG7100WA3
Your dryer's temperature sensor isn't reading correctly
A secondary temperature sensor is giving bad readings
The door switch isn't working properly
The dryer thinks the door is open while running
Your dryer detected restricted airflow during a vent test
Your dryer is getting the wrong type of electrical power
The dryer's internal parts aren't communicating properly
Your dryer vent is about 80% blocked