Error Code 9C1
Your dryer is getting the wrong voltage from the outlet
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Improper power supply voltage; Faulty PCB or wire harness; Low voltage from utility; Loose terminal block connections
What actually causes this:
The electrical outlet isn't providing the right power — could be a tripped breaker, loose plug, or wiring issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped — flip it fully off then back on.
Parts Involved
How to Fix
- 1
1. Check the PCB and wire harness for damage or loose connections
- 2
2. Check if power is supplied properly at the outlet
- 3
3. Measure voltage at the terminal block
- 4
4. If voltage is correct, inspect the main PCB
Other Error Codes for DVG50B5100V
The door switch isn't working properly
Your dryer isn't heating properly or is overheating
The dryer thinks the door is open while running
Your dryer's temperature sensor isn't reading correctly
The vent blockage test found a problem with your exhaust
The dryer's internal parts aren't communicating properly
Your dryer detected restricted airflow during a vent test
Your dryer vent is over 90% blocked — needs immediate cleaning