LG Refrigerators

Error Code E FF

Defect of BLDC fan motor for freezer — no feedback signal from fan motor for more than 65 seconds

Moderate

Address soon - your appliance may not work properly

Also displayed as: E FF

How to Fix

  1. 1

    Step 1: Reset the unit, then enter Test Mode 1 (push button 1 time). Open the freezer door and check for air flow.

  2. 2

    Step 2: If airflow is present (windy), proceed to Step 5. If no airflow, proceed to Step 3.

  3. 3

    Step 3: Manually rotate the freezer fan blade by hand. If it feels sticky/stiff, replace the freezer fan motor.

  4. 4

    Step 4: Measure fan motor supply voltage at CON4 20th Pin ~ 19th Pin in Test Mode 1. Should be 11.4~12.6V. If voltage is absent or incorrect, replace Main PCB.

  5. 5

    Step 5: Measure fan feedback voltage at CON4 18th Pin ~ 19th Pin. Acceptable reading is any value that is NOT 0V or 5V. If stuck at 0V or 5V, replace the fan motor.

  6. 6

    Step 6: Measure fan PWM voltage at CON4 17th Pin ~ 19th Pin. Acceptable reading is NOT 0V or 5V. If stuck at 0V or 5V, replace Main PCB.

  7. 7

    Step 7: If all voltages are correct and fan rotates freely but error persists, explain to customer.

This Error Applies To

LG LF31S6360 Series Refrigerators

Service manual exact match: LF31S6360SService manual exact match: LF31S6360BService manual exact match: LF31S6360WService manual exact match: LF31S6360D

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