LG Washers2019–present

Error Code IE

Water Inlet Error — correct water level (24.6 kHz) not reached within 8 minutes after water is supplied, or preset water level not reached within 20 minutes.

Moderate

Address soon - your appliance may not work properly

What This Means

Air chamber or tube clogged; Inlet valve filter clogged with foreign material; Inlet valve connectors broken or loose; Inlet valve assembly resistance out of range (should be 0.8-1.2 kΩ); Connector to MAIN PWB assembly (NA2, NA4, BL3) disconnected; Incorrect electrical connection (wiring harness); Water level frequency below 24.6 kHz indicating overfill issue; Pressure switch failure

How to Fix

  1. 1

    Confirm IE is displayed on panel.

  2. 2

    Press WASH/RINSE and DELAY WASH buttons simultaneously and check if water level frequency is below 24.6 kHz. If YES → check air chamber and tube for clogging.

  3. 3

    If frequency is OK → check if filter inlet valve is clogged with foreign material. If YES → clean or replace the filter.

  4. 4

    If filter is OK → check if inlet valve connectors are broken or loose. If YES → reconnect or repair the connector.

  5. 5

    If connectors are OK → measure resistance between each terminal of inlet valve assembly. Expected: 0.8-1.2 kΩ (refer to section 9-5, inlet valve assembly). If resistance is out of range → replace the INLET VALVE ASSEMBLY.

  6. 6

    If resistance is OK → check voltage at inlet valve connector. Expected: 120 V AC at all terminals of INLET VALVE ASSEMBLY while power is on. If voltage is correct → replace the INLET VALVE ASSEMBLY.

  7. 7

    If voltage is not present → check if connector to MAIN PWB assembly (NA2, NA4, BL3) is disconnected or disassembled. If YES → reconnect or repair the connector.

  8. 8

    If connector is OK → verify electrical connection is correct per section 9-5 wiring diagram (page 41). If NOT correct → replace the MAIN HARNESS.

  9. 9

    If wiring is correct → after checking connector, press WASH/RINSE + DELAY WASH; if water level frequency is below 24.6 kHz → check the PRESSURE SWITCH.

  10. 10

    If all above are OK → replace the MAIN PWB ASSEMBLY.

  11. 11

    Installation safety checklist: verify no water tap leakage, no freezing, no hose entanglement, no water shortage, no hose shrinkage, no supply hose leakage.

This Error Applies To

LG WM3460CW Series Washers (2019) (2019–present)

Service manual exact match: WM3460CWService manual exact match: WM3500CWService manual exact match: WM3460CV

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