Error Code UE
Unbalance Error
Moderate
Address soon - your appliance may not work properly
What This Means
Load too small; Appliance tilted or not level; Laundry gathered to one side; Non-distributable items placed in drum; Transit bolts not removed; Washer not installed on solid floor
How to Fix
- 1
Confirm UE is displayed
- 2
Check if laundry leans to one side — if yes, redistribute laundry evenly in the drum
- 3
Check if washing machine is installed at an angle — if yes, adjust leveling feet to level the machine horizontally
- 4
Verify all 4 transit bolts have been removed and base packing removed
- 5
Confirm washer is on a solidly constructed floor — if not, move or reinforce floor
- 6
Check washer leveling with a spirit level
- 7
Place unbalance test part (or 4.5-6.5 lbs / 2-3 kg of clothing), run Rinse+Spin cycle in high speed and verify machine is stable
- 8
If unstable, adjust feet — tighten clockwise to raise, counterclockwise to lower — then tighten all lock nuts against base
This Error Applies To
LG WM5500H Series Washers (2022) (2022–present)