LG Washers2022–present

Error Code UE

Unbalance Error

Moderate

Address soon - your appliance may not work properly

What This Means

Load too small; Appliance tilted or not level; Laundry gathered to one side; Non-distributable items placed in drum; Transit bolts not removed; Washer not installed on solid floor

How to Fix

  1. 1

    Confirm UE is displayed

  2. 2

    Check if laundry leans to one side — if yes, redistribute laundry evenly in the drum

  3. 3

    Check if washing machine is installed at an angle — if yes, adjust leveling feet to level the machine horizontally

  4. 4

    Verify all 4 transit bolts have been removed and base packing removed

  5. 5

    Confirm washer is on a solidly constructed floor — if not, move or reinforce floor

  6. 6

    Check washer leveling with a spirit level

  7. 7

    Place unbalance test part (or 4.5-6.5 lbs / 2-3 kg of clothing), run Rinse+Spin cycle in high speed and verify machine is stable

  8. 8

    If unstable, adjust feet — tighten clockwise to raise, counterclockwise to lower — then tighten all lock nuts against base

This Error Applies To

LG WM5500H Series Washers (2022) (2022–present)

Service manual exact match: WM5500HBAService manual exact match: WM5500H*AService manual exact match: WM5500HVAService manual exact match: WM5500HWA

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