Error Code 9C1/9C2
The power coming to the dishwasher is not at the right level
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1/9C2 (changes to pause)
What This Means
High or low voltage being supplied to the dishwasher; Power supply issues in the home; Faulty electrical outlet or circuit
What actually causes this:
The electrical outlet is providing unstable power, possibly because too many appliances share the same circuit
First Thing to Check
Check that the dishwasher is plugged into a working outlet — try unplugging other appliances on the same circuit
Parts Involved
How to Fix
- 1
1. Check the voltage at the power outlet — normal: 120V
- 2
2. Check for voltage fluctuations or brownout conditions
- 3
3. Try a different outlet on a dedicated circuit
- 4
4. If voltage is normal and error persists, check Main PBA power input
This Error Applies To
Samsung DDW24M999U Series Dishwashers (2017) (2017–present)
Related Error Codes
The heating element is not warming the water properly
The dishwasher cannot pump the dirty water out
The water inside the dishwasher got dangerously hot
Water is leaking inside the base of the dishwasher
The touch panel and the control board are not communicating properly
The dishwasher's main computer board and display board cannot talk to each other
The motor controller board is not responding to the main computer
The water distribution vane that directs spray is not moving to the correct position