Error Code 9C1/9C2
The dishwasher isn't getting the right amount of electrical power
Moderate
Address soon - your appliance may not work properly
Also displayed as: No display, changes to pause
What This Means
High or low voltage is being supplied to the dishwasher; Power supply is unstable; Circuit breaker is not providing proper voltage
What actually causes this:
A power fluctuation, brownout, or an issue with your home's electrical circuit is giving the dishwasher too much or too little electricity
First Thing to Check
Check if other appliances on the same circuit are working — try resetting the circuit breaker
Parts Involved
How to Fix
- 1
1. Check the voltage at the power outlet — normal: 120V AC
- 2
2. Check the power cable connections
- 3
3. Check the wires of the Main PBA power part
- 4
4. Measure voltage between the black wire and white wire of CN101 — normal: 120V AC
- 5
5. Check the DC voltage of the Main PBA — normal: 4.5V to 5.5V (5V rail), 9.5V to 12.5V (12V rail, power on)
This Error Applies To
Samsung DW80K7050U Series Dishwashers (2016) (2016–present)
Related Error Codes
The dishwasher isn't getting enough water
The dishwasher is having trouble draining water out
The dishwasher has repeatedly failed to drain the water
The water distribution motor can't find its correct position
The water temperature sensor isn't reading correctly
The heating element isn't warming the water properly
The water inside the dishwasher has gotten dangerously hot
A control panel button appears to be stuck or held down