Error Code HE
The heating element isn't warming the water to the right temperature
Moderate
Address soon - your appliance may not work properly
Also displayed as: HE
What This Means
Heater is broken; Thermistor doesn't work normally; Main PBA has some problems
What actually causes this:
The heating element burned out or the temperature sensor is giving bad readings, so the water never gets hot enough
First Thing to Check
Check if your dishes feel cold after a cycle — if so, the heater has likely failed
Parts Involved
How to Fix
- 1
1. Check and reconnect the heater connectors
- 2
2. Measure heater resistance between both ends — compare to specifications
- 3
3. Check thermistor operation — see Temperature Sensor diagnostics
- 4
4. Check heater relay on Main PBA
- 5
5. If heater and thermistor test normal, replace Main PBA
This Error Applies To
Samsung DW80M2020U Series Dishwashers (2016) (2016–present)
Related Error Codes
The dishwasher isn't getting enough water to run
Too much water is building up inside the dishwasher
Water is leaking inside the base of the dishwasher
The water temperature sensor has lost its connection
A control panel button appears to be stuck or held down
The dishwasher's control boards can't talk to each other