Error Code 9C1
Your dryer is getting the wrong voltage from the outlet
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Not using regular power source (voltage out of range); Low voltage from utility; Faulty outlet or wiring; PCB voltage sense circuit fault; Damaged wire harness
What actually causes this:
The electrical outlet isn't providing the right power — could be a tripped breaker, loose plug, or wiring issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped — flip it fully off then back on.
Parts Involved
How to Fix
- 1
1. Check the PCB and wire harness for damage or loose connections
- 2
2. Measure voltage at the outlet: should be 120V/240V (Electric) or 120V (Gas)
- 3
3. Check for blown fuse or tripped circuit breaker
- 4
4. Verify dryer is on a dedicated 30-amp circuit
- 5
5. If voltage is correct, inspect voltage sense circuit on main PCB
This Error Applies To
Samsung DV45A6400 Series Dryers (2024) (2024–present)
Related Error Codes
The dryer's internal parts aren't communicating properly
A secondary temperature sensor is giving bad readings
Your dryer is getting the wrong type of electrical power
Your dryer's temperature sensor isn't reading correctly
A button on the control panel is stuck or shorted
Your dryer isn't heating properly or is overheating
The door switch isn't working properly
Your dryer detected restricted airflow during a vent test