Error Code 9C1
Your dryer is getting the wrong voltage from the outlet
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Abnormal voltage at outlet; Low or high voltage from utility; Faulty outlet or wiring; Voltage sense circuit fault on PCB
What actually causes this:
The electrical outlet isn't providing the right power — could be a tripped breaker, loose plug, or wiring issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped — flip it fully off then back on.
Parts Involved
How to Fix
- 1
1. Check the power connection
- 2
2. Measure voltage at the outlet: should be 120V/240V for electric, 120V for gas
- 3
3. Check for blown fuse or tripped circuit breaker
- 4
4. Refer to the 'Connect the electrical wiring' section
- 5
5. If voltage is correct and problem continues, contact a service center
This Error Applies To
Samsung DVE41A3000 Series Dryers (2020) (2020–present)
Related Error Codes
Your dryer is getting the wrong type of electrical power
A button on the control panel is stuck or shorted
Your dryer isn't heating properly or is overheating
The door switch isn't working properly
Your dryer vent is about 80% blocked
The dryer thinks the door is open while running
The dryer's internal parts aren't communicating properly
A secondary temperature sensor is giving bad readings