Samsung Ovens & Ranges2017–present

Error Code C-23

Temperature probe sensor short circuit detected

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: C-23

What This Means

Meat probe shorted circuit; Damaged probe wire or connector; Shorted probe connector on Main PCB; Defective meat probe thermistor

What actually causes this:

Moisture intrusion into probe, damaged probe connector, or faulty thermistor element

First Thing to Check

Disconnect power and measure meat probe resistance

Parts Involved

Meat probe sensorProbe harnessConnectorMain PCB

How to Fix

  1. 1

    Disconnect power and disconnect Probe harness from control board

  2. 2

    Measure probe resistance (should be 50kΩ at room temperature)

  3. 3

    Check wire harness and connector terminals for damage

  4. 4

    Check resistance of meat probe connector on Main PCB (should be 10kΩ to 11kΩ)

This Error Applies To

Samsung DOC30M977D Series Ovens & Ranges (2017) (2017–present)

Service manual exact match: NQ70M7770DGService manual exact match: DOC30M977DS

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