Samsung Ovens & Ranges2017–present

Error Code C-d0

Shorted keypad keys detected

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: C-d0

What This Means

Keypad cable disconnected from Sub PCB connector; Shorts between Sub PCB connector and keypad cable; Defective Sub PCB

What actually causes this:

Moisture, debris, or damaged keypad circuitry causing electrical shorts

First Thing to Check

Disconnect power and visually inspect keypad cable connections for damage or moisture

Parts Involved

Sub PCBKeypad cableKeypad connector

How to Fix

  1. 1

    Check whether keypad cable is inserted into connector on Sub PCB

  2. 2

    Check for shorts between Sub PCB connector and keypad cable

  3. 3

    Inspect Sub PCB for damage or corrosion

This Error Applies To

Samsung DOC30M977D Series Ovens & Ranges (2017) (2017–present)

Service manual exact match: NQ70M7770DGService manual exact match: DOC30M977DS

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