Error Code C-72
Drain system unable to evacuate water within time limit
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: C-72
What This Means
Drain pump motor failure; Drain pump wire disconnected; Sub generator ground wire disconnected; Water tank sensor failure; Main PCB failure
What actually causes this:
Pump failure, clogged drain line, loose connection, or control board failure
First Thing to Check
Verify drain pump motor has power and can operate manually
Parts Involved
How to Fix
- 1
Check drain pump operation and wire connections
- 2
Verify drain pump motor spins
- 3
Check ground wire on steam sub generator
- 4
Check water level sensor connection
- 5
Measure motor voltage when drain commanded
This Error Applies To
Samsung DOC30P977D Series Ovens & Ranges
Related Error Codes
Broil heating element not energizing during self-test
Partition configuration changed during active cooking cycle
Cooling motor not responding to control signals
Loss of communication between main control and touch display panel
Loss of communication between main control board and sub control board
Temperature sensor circuit is open - no resistance reading possible
Main control board temperature sensor reads excessive heat
Gas sensor output voltage out of acceptable operating range