Samsung Ovens & Ranges2017–present

Error Code C-31

PCB internal temperature sensor is short circuit or PCB is overheating

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: C-31

What This Means

Faulty PCB temperature sensor; Shorted sensor circuit on PCB; PCB temperature exceeding safe operating limits

What actually causes this:

Faulty PCB temperature sensor or inadequate cooling/ventilation

First Thing to Check

Ensure adequate ventilation and cooling around appliance base

Parts Involved

Main PCB

How to Fix

  1. 1

    Disconnect power

  2. 2

    Allow PCB to cool

  3. 3

    Check for air blockage in cooling areas

  4. 4

    Verify fan operation

This Error Applies To

Samsung DOP36M86DL Series Ovens & Ranges (2017) (2017–present)

Service manual exact match: DOP36M86DLService manual exact match: DOP48M86DL

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